Contents

This is a translation of the Dutch-language version. In the event of any discrepancy, the Dutch version prevails.

SB Hair Pigmentation — ProHairClinic · Boudewijnlaan 18, 2220 Heist-op-den-Berg · info@prohairclinic.com · www.prohairclinic.com

PART I    General

1            Identity of the business

1.1         These general terms and conditions are used by:

•     SB Hair Pigmentation, trading under the business name ProHairClinic;

•     registered office and practice: Boudewijnlaan 18, 2220 Heist-op-den-Berg, Belgium;

•     company number / VAT: BE 0525.884.114 — RLE Antwerp, Mechelen division;

•     telephone: +32 3 899 19 16 — e-mail: info@prohairclinic.com;

•     websites: www.prohairclinic.com and www.microhaarpigmentatie.be.

1.2         Hereinafter referred to as “ProHairClinic”. The other party is hereinafter referred to as “the customer”. A “consumer customer” is a natural person acting for purposes outside his or her trade, business or profession; a “business customer” is any other customer.

2           Scope and definitions

2.1         These general terms and conditions apply to all quotations, appointments and contracts between ProHairClinic and the customer in which ProHairClinic acts as seller of products and/or provider of services.