Terms and Conditions

GENERAL CONDITIONS: Hair pigmentation tricopigmentation
1. Applicability
1.1. These general terms and conditions apply to all agreements between Prohairclinic and the client, whereby the former acts as seller and / or supplier of products and / or services.
These general terms and conditions can only be deviated from in writing and with the express permission of Prohairclinic. The provision of products and / or services includes the application of a cosmetic tattoo (hair pigmentation, tricopigmentation, SMP, MHP).
2. Liability
2.1. All services requested by the client are provided under own responsibility and entirely at the client's own risk.
2.2. The client declares that he / she has reached the age of 18.
2.3. The client declares that he / she has made a well-considered decision to have hair pigmentation carried out.
2.4. The performance that Prohairclinic delivers in the context of a hair pigmentation always concerns an effort commitment. The latter can therefore never guarantee that the intended result will actually be achieved. Prohairclinic is therefore not liable for not or not fully achieving the intended result, nor for any damage that may result from the treatment, except in case of gross negligence or intent.
2.5. If Prohairclinic is found liable for any damage suffered by the client, the compensation can never exceed the amount charged for the relevant assignment.
3. Information hair pigmentation
3.1. Hair pigmentation is a non-surgical procedure using the most modern and progressive cosmetic tattoo to create the idea of a thicker head of hair. You may experience mild to moderate pain during treatment, discomforts disappear almost immediately after treatment, or at the latest a few days later. The pigments will fade, in whole or in part, after 2-10 years. This is due to the use of organic ink, which is hypoallergenic, but degradable. SMP hair pigmentation, on the other hand, can give a long-lasting and possibly a permanent visible effect. The needles used are ultra fine and the pigments are only inserted into the top layers of skin (dermis). A slight discoloration and or subcutaneous spread due to the action of natural UV solar radiation is possible.
4. Future touch-up treatments
A touch up or follow-up treatment is not included. The rate of a touch up treatment is
- see website
- per hour started or the applicable rates at that time.
Note: a touch up treatment is 1 session, or 1 single treatment
5. Applicable law and competent judge visual material
5.1. In case of dispute, Belgian law applies and only the courts of Mechelen have jurisdiction.
5.2. Photos and images may be taken and used beyond recognition for all purposes
6. Included in rate initial start-up treatment (3 sessions)
Volledige · 2 complete treatments / sessions.
Correct · 1 correction / control session if necessary, at the latest 45 days after the 2nd day of treatment.
7. Compliance with aftercare
Prohairclinic is not responsible or liable for the result if the aftercare instructions are not followed. In case of non-compliance or partial compliance, the pigments can disappear / discolour / enlarge.
8. Appointments and cancellation
We will inform you by email of the date and time of your treatment appointment, after receipt of this notification you must confirm by means of the requested advance (email) within 10 days (advances are always non-refundable) Failure to do so may result in redistribution of the appointment time to another client.
Cancellation or change of treatment date is not possible because of the customer, the advance is not transferable or refundable.
Change of the treatment date by Prohairclinic is possible in case of force majeure (illness / accident / other). No compensation is provided for this, nor any other possible compensation.
Touch up rate always starts at the reserved time, regardless of whether the customer arrives on time. Prohairclinic will endeavor to ensure that your appointment can start on time, however, for reasons beyond our control, we may need to cancel or postpone your appointment in the short term. In that unlikely event, we will make every effort to inform you in advance. We do not apply a compensation scheme if your appointment is canceled due to circumstances from Prohairclinic.

9. Quotations Validity - inflation adjustments
30 days after issue (also when communicated orally during an intake)
If monetary inflation (Euro) is more than 2% from the time of the reservation and the treatment date, the total rate will be adjusted accordingly.
10. Result
We use 2-3 treatments to achieve the best end result, within those 2-3 treatments, any light spots are adjusted and it is checked whether the pigment density is high enough to achieve the result desired by the customer. Prohairclinic aims to ensure that you complete the treatment with a satisfied feeling. Unfortunately, every skin is different and it may be necessary to arrange an additional treatment. For these treatments within the already worked area (always within 2 months) an adjusted rate will be charged. For adjustments outside the treated area, the full hourly rate of "see website" per hour will be charged.
If alcoholic lotions, shampoos or minoxidil are used, these should be discontinued two weeks before the treatments. The use of the aforementioned products should also be permanently discontinued after treatment. I acknowledge to be aware of the nature of the hair pigmentation treatment. This is a long-lasting change to my appearance and there is no full guarantee that the markings can be successfully changed or removed at a later date. I understand that the efficiency of the hair pigmentation treatment varies from person to person and I understand that a very small percentage of clients do not respond well to the treatment and that this small chance is also present in my case.
11. Practitioner
All practitioners at Prohairclinic are trained and approved in accordance with the company's protocols. We cannot guarantee that you will always receive the same practitioner in subsequent appointments.

 

TERMS AND CONDITIONS + ADDITIONAL INFORMATION:

Treatment : FUE Hair Transplantation

1. Applicability

1.1. These terms and conditions apply to all agreements between Prohairclinic and the client, involving the former as a seller and/or supplier of products and/or services.

These terms and conditions may be deviated from only in writing and with the express consent of Prohairclinic.

2. Liability

2.1. All the benefits requested by the client are provided under the client's own responsibility and entirely at the client's own risk.

2.2. The client declares that he/she has reached the age of 18.

2.3. The client declares that he/her decision to have a hair transplant performed carefully.

2.4. Prohairclinic’s performance in the context of a hairtransplant always involves an effort commitment. The latter can therefore never guarantee that the intended result will actually be achieved. Prohairclinic is therefore not liable for the failure or failure to fully achieve the intended result, nor for any damage that might result from the treatment, except in the case of gross negligence or intent.

2.5. If Prohairclinic is found liable for any damage suffered by the client, the compensation may never exceed the sum charged for the contract in question.

 

The client has read all before and after instructions on the treatment, understood and agreed. The client has also been informed of the purpose and limitations of the treatment as well as the inconveniences.

The hair transplant according to the FUE (Follicular Unit Extraction) method are performed.

Limitations and information progressive hair loss

  1. Client is aware that with treatment an average of a maximum of 40-50% density can be achieved in a single treatment. This depends in part on the quality of the donor area and the size of the area that is hairless. A second treatment in the same area can reach a higher density.
  2. Client is aware that the treatment has no influence on her which can be further affected by hereditary and other factors. We recommend to seek anti hair loss advice prior to a hair transplant.
  3. Client was informed that the visible effects (such as redness, shaving off the hair, full or partial) weeks and even months may be visible.
  4. Client is aware that in the treatment area the hairs may fall out (temporarily or permanently) due to a shock loss effect. Shock loss is the accelerated loss of existing hairs in the implantation area or behind it. Shock loss is unpredictable, even with a properly performed treatment.
  5. Client is aware that the entire donor area must be shaved if more than 1000 grafts are transplanted.
  6. Client is aware that when hairs are transplanted onto a scar, their growth cannot be guaranteed.
  7. Client is aware that when there is Alopecia Areata (pluckbald baldness) the regrowth of the hair cannot be guaranteed.
  8. Client is aware that any ingestion of valium/benzodiazepine may not be actively re-engaged until 8 hours after treatment. After treatment, the client ensures that he or she is picked up by someone or uses a taxi or public transport.
  9. Client will immediately inform Prohairclinic of any health related information that is or may be relevant in the context of the treatment and safety of persons involved. Examples of such information concern information on skin diseases, allergies and infectious diseases that may or may not be transmitted through blood contact (e.g. HIV, Hepatitis A, B, C).

 

Possible discomforts

  • Wound crust formation, on average 7 days after treatment up to a maximum of 14 days.
  • Discoloration of the skin, red colouring for an average of two to three weeks. Frequently this can persist to about one month to 6 months, in some cases longer.
  • A temporary swelling in the face that is visible on average 6 days after treatment up to 10 days after treatment.
  • Very small scars can occur in the donor area as well as in the implantation area.
  • Numbness of the scalp. During treatment, a nerve pathway can be hit, causing sensation disturbances. The feeling almost always comes back, but not always, after a few weeks/months.
  • Two to four months after treatment, inflammation can occur in the treatment area. These are caused by back growing hairs. When this occurs, this always disappears after a few weeks. If there is painful inflammation or sore substance then please contact us.

 Result

  1. Client is aware that the final result will be reached 12 months after treatment, before the full result can be assessed.
  2. Client is aware that the outcome of the treatment may differ from his expectation pattern as the result depends on several factors such as the quality of the donor area and the health situation of the client, as well as progressive hair loss. The treatment result may vary by location and hair group.
  3. Client is aware that, although Prohairclinic will make efforts to successfully treat, the final result may differ from the expected result. When this is the issue, Prohairclinic will be happy to find a solution with the client.

 

Cost - payments

The deposit must be made 10 days after the date of the proposal for treatment. The remaining amount must be paid by the day of treatment at the latest.

  1. The payment of the treatment must be paid by the client prior to treatment. If the payment is not met, the treatment will not take place.
  2. The advance is maintained if the patient cancels or amends the agreed treatment date at his request(s).
  3. A change in the date of treatment by Prohairclinic is possible in case of force majeure (illness/accident/other). No compensation is provided for this, nor other possible compensation.
  4. Prohairclinic has the right to cancel the contract and thus cancel the treatment if the client is in default regarding the (payment).

 

Quotes Validity – inflation adjustments

  • Tender validity : 30 days after issue (even when communicated orally during an intake)
  • If monetary inflation (Euro) exceeds 2% from the time of the reservation and the date of treatment, the total rate shall be adjusted accordingly.

General

  1. Prohairclinic will collect all the client's data. This file is only accessible to Prohairclinic employees as well as the competent doctor, who are responsible for the treatment of the client and to whom the client consents to this. The client can request a copy of his own file if desired.
  2. The aforementioned explains that she will undergo a hair transplant, using the FUE hair transplant technique in specially equipped space. The total cost of the treatment was previously communicated to me in a tender at least 2 weeks prior to the implementation of the treatment. I declare that I am of age at the time of treatment.
  3. The attending physician is Dr. Anthone. Dr. Anthone is in for the smooth running of treatment.
  4. With any treatment, invasive or non-invasive, there is a risk of infection, bleeding, and other aftertreatment complications or unwanted side effects.
  5. Client gives permission to take images and use them anonymously (eyes nose mouth hidden) for all purposes.
  6. If Prohairclinic is found liable for any damage suffered by the client, the compensation can never exceed the sum charged for the relevant contract.
  7. In the event of a dispute, Belgian law applies and only the courts of Mechelen have jurisdiction.

 Warranty

  • The warranty expires as soon as the patient undergoes a hair transplant at another institution.
  • In the event of no regrowth of the implants, we offer 100% money back or a free second treatment.
  • We guarantee an optical improvement of the existing hair situation within 12 months of treatment.
  • The warranty does not apply if it was found that further hair loss after treatment is the result of certain medication, radiation, illness....
  • The guarantee shall not apply if it was found that further hair loss after treatment is the result of progressive hair loss
  • The warranty is not valid if the patient has not performed or sustained the recommended and or preparatory hair-strengthening treatments/products after treatment.
  • Each complaint must be received in writing within 14 months of the hair transplant. Complaints are not admissible after this period.