Terms and Conditions

GENERAL CONDITIONS: Hair pigmentation tricopigmentation
1. Applicability
1.1. These general terms and conditions apply to all agreements between Prohairclinic and the client, whereby the former acts as seller and / or supplier of products and / or services.
These general terms and conditions can only be deviated from in writing and with the express permission of Prohairclinic. The provision of products and / or services includes the application of a cosmetic tattoo (hair pigmentation, tricopigmentation, SMP, MHP).
2. Liability
2.1. All services requested by the client are provided under own responsibility and entirely at the client's own risk.
2.2. The client declares that he / she has reached the age of 18.
2.3. The client declares that he / she has made a well-considered decision to have hair pigmentation carried out.
2.4. The performance that Prohairclinic delivers in the context of a hair pigmentation always concerns an effort commitment. The latter can therefore never guarantee that the intended result will actually be achieved. Prohairclinic is therefore not liable for not or not fully achieving the intended result, nor for any damage that may result from the treatment, except in case of gross negligence or intent.
2.5. If Prohairclinic is found liable for any damage suffered by the client, the compensation can never exceed the amount charged for the relevant assignment.
3. Information hair pigmentation
3.1. Hair pigmentation is a non-surgical procedure using the most modern and progressive cosmetic tattoo to create the idea of a thicker head of hair. You may experience mild to moderate pain during treatment, discomforts disappear almost immediately after treatment, or at the latest a few days later. The pigments will fade, in whole or in part, after 2-10 years. This is due to the use of organic ink, which is hypoallergenic, but degradable. SMP hair pigmentation, on the other hand, can give a long-lasting and possibly a permanent visible effect. The needles used are ultra fine and the pigments are only inserted into the top layers of skin (dermis). A slight discoloration and or subcutaneous spread due to the action of natural UV solar radiation is possible.
4. Future touch-up treatments
A touch up or follow-up treatment is not included. The rate of a touch up treatment is
- see website
- per hour started or the applicable rates at that time.
Note: a touch up treatment is 1 session, or 1 single treatment
5. Applicable law and competent judge visual material
5.1. In case of dispute, Belgian law applies and only the courts of Mechelen have jurisdiction.
5.2. Photos and images may be taken and used beyond recognition for all purposes
6. Included in rate initial start-up treatment (3 sessions)
Volledige · 2 complete treatments / sessions.
Correct · 1 correction / control session if necessary, at the latest 45 days after the 2nd day of treatment.
7. Compliance with aftercare
Prohairclinic is not responsible or liable for the result if the aftercare instructions are not followed. In case of non-compliance or partial compliance, the pigments can disappear / discolour / enlarge.
8. Appointments and cancellation
We will inform you by email of the date and time of your treatment appointment, after receipt of this notification you must confirm by means of the requested advance (email) within 10 days (advances are always non-refundable) Failure to do so may result in redistribution of the appointment time to another client.
Cancellation or change of treatment date is not possible because of the customer, the advance is not transferable or refundable.
Change of the treatment date by Prohairclinic is possible in case of force majeure (illness / accident / other). No compensation is provided for this, nor any other possible compensation.
Touch up rate always starts at the reserved time, regardless of whether the customer arrives on time. Prohairclinic will endeavor to ensure that your appointment can start on time, however, for reasons beyond our control, we may need to cancel or postpone your appointment in the short term. In that unlikely event, we will make every effort to inform you in advance. We do not apply a compensation scheme if your appointment is canceled due to circumstances from Prohairclinic.

9. Quotations Validity - inflation adjustments
30 days after issue (also when communicated orally during an intake)
If monetary inflation (Euro) is more than 2% from the time of the reservation and the treatment date, the total rate will be adjusted accordingly.
10. Result
We use 2-3 treatments to achieve the best end result, within those 2-3 treatments, any light spots are adjusted and it is checked whether the pigment density is high enough to achieve the result desired by the customer. Prohairclinic aims to ensure that you complete the treatment with a satisfied feeling. Unfortunately, every skin is different and it may be necessary to arrange an additional treatment. For these treatments within the already worked area (always within 2 months) an adjusted rate will be charged. For adjustments outside the treated area, the full hourly rate of "see website" per hour will be charged.
If alcoholic lotions, shampoos or minoxidil are used, these should be discontinued two weeks before the treatments. The use of the aforementioned products should also be permanently discontinued after treatment. I acknowledge to be aware of the nature of the hair pigmentation treatment. This is a long-lasting change to my appearance and there is no full guarantee that the markings can be successfully changed or removed at a later date. I understand that the efficiency of the hair pigmentation treatment varies from person to person and I understand that a very small percentage of clients do not respond well to the treatment and that this small chance is also present in my case.
11. Practitioner
All practitioners at Prohairclinic are trained and approved in accordance with the company's protocols. We cannot guarantee that you will always receive the same practitioner in subsequent appointments.